Total control of your travel agency: you know exactly what's happening in your agency.
Trip files, finances, team, incidents and analytics — five real-time control dashboards. Nothing slips through. Ever.
Revenue
€124.3k
Net profit
€23.1k
Trip files
34
Incidents
2
Sample dashboard with fictional data
Every area of your agency
fully visible.
No spreadsheets, no external tools, no asking the team. Everything you need to know, updated in real time.
Trip file control
Every trip goes through 5 automatic checks before departure. Signed contract, booking references, net rates, payment in full and amounts reconciled. No trip file departs unless it's 100% ready.
Financial control
Gross sales, payments received, supplier payments, commissions and net profit. Broken down by month, by agent and by destination.
Agency control
Global KPIs, advanced analytics, conversion, average booking value, top destinations and business trends in real time.
Incident control
A ticket system with associated cost, assigned agent and resolution time. The financial impact flows straight into your analytics.
Team control
Performance, workload, targets and activity for every agent. Spot imbalances before they turn into problems.
No trip departs
until it's ready.
Every trip file goes through an automatic 5-point checklist before the departure date. You know exactly what's missing on every trip at a glance — and the system alerts you when the date is getting close and something is still open.
Signed contract
Digital or manual signature. Status always visible on the trip file.
Booking references complete
Checks that every booked service has its supplier booking reference.
Net rates confirmed
Make sure every service has the supplier's net rate in place.
Client paid in full
Check that 100% has been collected before the trip departs.
Amounts reconciled
Compares what's been collected against the total. No last-minute surprises.
Trip file · OPP-2026-0147
Maldives — Honeymoon
Signed contract
Booking references complete
Net rates confirmed
Paid in full · €4,200 / €4,200
Amounts reconciled
Net rate pending: Allianz insurance
Departure
Apr 15, 2026 · in 14 days
Agent
María López
Automatic alert sent to the agent
1 check pending · Departure in 14 days
Sample trip file with fictional data
Control every euro
in your agency.
Sales, payments received, supplier payments, commissions and real profitability. Broken down by month, by agent and by destination. In real time.
€124,350
Gross sales
+18% vs last month
€98,200
Payments received
+12% vs last month
€67,420
Paid to suppliers
Outstanding: €8,320
€23,180
Net profit
+24% vs last month
Sample figures to illustrate the dashboard
Payment gateways: Stripe, Redsys, PayPal and bank transfer
Balance per supplier with outstanding debt and payments made
Automatic commissions based on the % set per supplier
Margin calculator with VAT and real net profit per trip
Monthly profitability analysis with a configurable target margin
Payment collection forecast with due dates and automatic alerts
The pulse of your business.
In real time.
Global KPIs, conversion, average booking value, best-selling destinations, seasons and trends. Make decisions based on data — not guesswork.
Conversion rate
How many opportunities turn into bookings, by agent, by destination and by month.
Best-selling destinations
Destination rankings by booking volume, revenue and margin generated.
Average booking value
Average price per booking broken down by product type, destination and agent.
Revenue trends
Monthly and yearly revenue evolution compared with the previous period.
Sales funnel
How many opportunities sit at each pipeline stage and how long they spend in each one.
Total productivity
Bookings, revenue and tasks completed across the whole team. An executive view.
Problems,
always under control.
A ticket system with full tracking. Every incident has an associated cost, a responsible agent, a status and a resolution time. The financial impact is reflected automatically in your analytics.
Ticket creation
Open incidents from any booking or opportunity in one click.
Assigned agent
Every incident has an owner and a status: open, in progress or resolved.
Resolution time
Measure how long your team takes to resolve incidents. Spot bottlenecks.
Compensation cost
Record the financial cost of each incident. It's deducted from the trip's margin.
Active incidents
April 2026Cancelled flight — Ruiz family
Hotel overbooking — Mr Martínez
Transfer delay — Honeymoon
3
Active
€500
Total cost
1.4 days
Average time
Sample incidents with fictional data
You know how
every team member performs.
Individual KPIs, workload, targets and activity in real time. Spot imbalances and act before they hurt your results.
Team performance
March 2026| Agent | Opps | Conversion | Revenue | Tasks | Target |
|---|---|---|---|---|---|
| Ana Torres | 41 | 61% | €50,750 | 35/38 | 125% |
| María López | 34 | 68% | €41,200 | 28/32 | 110% |
| Carlos Ruiz | 28 | 54% | €32,400 | 22/30 | 87% |
Sample table with fictional agents and figures
Individual targets
Set monthly targets per agent. The system tracks progress automatically.
Workload
Opportunities, tasks and trip files per agent. Rebalance before problems appear.
Team comparison
Rankings for conversion, revenue and efficiency. See exactly where there's room to improve.
Schedules and holidays
Manage shifts, schedules, holidays and each agent's status. No external tools.
Incidents per agent
How many incidents each agent handles, total cost and average resolution time.
Real-time activity
Follow-ups, emails, calls and tasks. The full activity history for every agent.
It's not a separate module.
It's in every process.
Control doesn't live in isolation. Data flows automatically from opportunities, bookings, proposals and your team — no manual work.
In every opportunity
Payments, control checklist, signed contract and financial status right on the record.
In bookings
Booking references and net rates per service. Payment status updated automatically.
In the dashboard
Financial KPIs, team performance and trip files with departure alerts.
In automations
Payment reminders, booking reference alerts and pending trip file notifications.
In incidents
Compensation costs reflected automatically in the trip's profitability.
In real time
Everything updated instantly. No refreshing, no exporting, no waiting.
What being in control means
in a travel agency.
The numbers add up before departure, not after
The classic scare arrives once the trip has already departed: a payment was never collected, a service's net rate wasn't what was written down, or the insurance was taken out and nobody added it to the trip file. That's why every trip file carries five checks — signed contract, booking references, confirmed net rates, payment in full and reconciled amounts — and the system warns you when the departure date is approaching with something still open. If what you want is to fine-tune your price before you sell, our margin calculator works out the selling price and what you actually keep after taxes and the payment gateway's fee. It's free, with no sign-up required.
The contract doesn't depend on someone remembering
The signed contract is one of the trip file's five checks, so it shows as pending until it exists. Spanish package travel regulations require handing the traveller a copy, and that obligation doesn't take care of itself. If you don't run your contracts through us yet, you can generate your package travel contract template (under Spanish law) with your agency's details and receive it as a PDF — currently available in Spanish.
The numbers don't live in a separate spreadsheet
Sales, payments received, supplier payments, commissions and net profit all come out of the same bookings you already manage: nothing to re-key by hand at the end of the month. The cost of an incident is deducted from that trip's margin, so the profitability you see is the real one — not the one in the initial quote. And the same breakdown is there by month, by agent and by destination, which is how real decisions get made: who gets more leads, which destination you repeat and which one is costing you money.
If you'd like to see these dashboards with your agency's own numbers, take a look at our plans and pricing or book a 30-minute demo.
Related features
Ready to transform
your agency?
Create your free account and see how Manglar helps you sell more trips with less effort.